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HIFIMEDIY SABRE USB DAC 2 unable to recognise on computer

HIFIMEDIY SABRE USB DAC 2 unable to recognise on computer

hi, we have been in touch via email.
MY HIfimediy sabre USB dac 2 (external PSU version) refuses to work on any computer I plug it in, it was formerly working but now it refuses to recognise on my main computer as a SA9023 device however on another computer it does but both still give the same class 10 error.



is it possible that the SA9023 chip has broken? The power flashes on initially while the computer turns on and stays on until windows boots.
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