We offer a 1 year warranty against manufacturing defects. Note that this only covers manufacturing defects and not damage that occurred after incorrect usage, incorrect assembly or other misuse. Any modifications to the items voids the warranty, except when agreed by us.
DOA (dead on arrival) - please contact us within 7 days of receipt of the parcel if you can't get the item to work. We will help you troubleshoot and together determine what causes this. Often this can be solved with simple troubleshooting. If the item needs to be replaced it will have to be returned. We will cover the shipping cost in this case.
Problem within 1 year of receiving the item - Contact us for help/troubleshooting. If we determine that the item has a problem it will have to be sent back and repaired or replaced. In this case the customer is required to pay the return shipping. We will cover the shipping cost back for the replacement
Problem after 1 year of receiving the item - We can repair the item for the cost of parts.The customer has to pay all shipping costs and a $5 handling fee.
Problems after an unsuccessful DIY mod - We can repair the item for a small fee. The customer has to pay all shipping costs and a $5 handling fee.